 Look for these signs when choosing from our hotels 
We want to be your one-stop shop for your hotel and travel reservations. In fact, we guarantee that our Hot Rate Hotels* are the best prices available online. If you find a lower rate on another website for the same room, at the same hotel, on the same dates, within 24 hours of making your booking with us, we guarantee you that we'll match it PLUS pay you 10% of the difference in price.
Simply complete our convenient online Request Form within 24 hours of booking your Hot Rate Hotel and we will process your request.
*Hot Rate Hotel rates are noted with a special or icon next to the property listing.
Note: The Best Rate Guarantee is for the Hot Rate Hotel room rate only and does not include any taxes, tariffs or fees.
The Best Rate Guarantee does not apply to discounted rates for senior citizens (including AARP rates), travel industry rates (e.g. IATA), corporate negotiated rates, Government/Military rates or AAA rates.
What you should know about our Best Rate Guarantee:
The Best Rate Guarantee applies to discount rates at over 30,000 global properties
Our Hot Rate Hotel rates are already low – we can guarantee them because we negotiate these low rates with hotels and hotel suppliers based on our bulk purchasing capabilities.
We are confident that our Hot Rates provide the best value-for-money available on the Internet.
Why many Hot Rate Hotel reservations are prepaid:
The Best Rate Guarantee applies to Hot Rate Hotel reservations, many of which are prepaid at the time of booking. There are a finite number of these specially negotiated rates.
Hot Rates are the best rates that hotels offer – so they are sold quickly. Prepayment guarantees the booking.
Hot Rate Hotels are often available on nights that are normally sold out for many hotels.
There is a small cancellation fee for canceling Hot Rate Hotel reservations, as we understand that unforeseen circumstances may cause you to change your travel plans. The fee is only $25.
see below for the Terms and Conditions of this offer.
Best Rate Guarantee Terms and Conditions: - The Best Rate Guarantee applies only to Hot Rate Hotel reservations made via this website.
- Hot Rate Hotels are denoted with a special or icon next to the property listing.
- The Best Rate Guarantee applies only if you find a lower rate for the same room type (that must be available for booking), at the same hotel, for the same dates, on another website selling hotel reservations.
- The Best Rate Guarantee is calculated based on the comparison of the rate of the original hotel booking with the competing rate in the same currency.
- The Best Rate Guarantee is for the Hot Rate Hotel base room rate only and does not include any taxes, tariffs or fees.
- The Best Rate Guarantee does not apply to discounted rates for senior citizens (including AARP rates), travel industry rates (e.g. IATA), corporate negotiated rates, Government/Military rates or AAA rates.
- Rates found on “opaque” or auction sites, including sites where the hotel brand and the specific hotel are not known until the booking is made, are not included or eligible for the guarantee. This includes but is not limited to Priceline.com, Hotwire.com, etc.
- To receive your refund, fill out the Request Form completely and submit it to us within 24 hours of making your Hot Rate Hotel reservation and at least 48 hours prior to your scheduled arrival at any hotel.
- The Best Rate Guarantee Request Form must be submitted by the person who made the reservation within 24 hours of making the booking.
- If the lower rate on another travel website can be verified to our satisfaction, we will match the rate shown PLUS pay you 10% of the difference in price.
- Payment of the difference in rates, cancellations and refunds are made subject to these terms and conditions and will be credited to the credit card used to guarantee the reservation, within three (3) business days
------------------------------------------------------------------------------------------------------------------- Secure Reservations Is it safe to use my credit card to make a reservation online?
We are confident that your credit card transactions on travelotels.com - on line reservations are safe. In fact, we back every credit card purchase for accommodation with our travelotels.com - on line reservations Safe Shopping Guarantee. See guarantee details below.
We guarantee that every transaction you make on our site will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at this site.
Why is travelotels.com - on line reservations so safe?
Safe Technology: All bookings made through our site employ security measures such as Secure Socket Layer technology (SSL) to protect the loss, misuse and alteration of your personal information. SSL, which is utilized by most popular browsers, including Netscape and Microsoft Explorer, provides the advanced encryption tools necessary to protect information transmitted between your computer and the reservation servers. Look for the https prefix as you go through to complete a booking, this signifies that the server is encrypted. Encryption simply means that your information is converted into code before it is dispatched over the Internet. Such a secure server encrypts all personal information, including your name, address, and credit card information, so that it cannot be read as it is transmitted over the Internet when you make a reservation.
When making a reservation online, this is done through Virtual Private Network technology (VPN) to encrypt your personal information when sharing it with a third party vendor. you will always see the https hyperlink prefix and/or a lock image at the bottom information bar of your screen, signifying that no other person can see your details as they are transmitted
Guarantee Details:
Under the Fair Credit Billing Act, your credit card company can not hold you liable for more than $50.00 of fraudulent charges. If your credit card company does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at travelotels.com - on line reservations while using the secure server.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures
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